Experience a fantastic all-inclusive stay with a wide variety of entertainment, specialty restaurants, bars, and spa treatments at The Sens Cancun. This resort offers the best family vacation, or the most relaxing retreat with a world of adults-only benefits,
such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs. When you stay in the Sian Ka’an room category, you’ll also be able to enjoy the facilities, restaurants, bars, and entertainment in The Pyramid
Cancun, featuring benefits of the highest level.
Property Information
Buildings:
2
Floors:
9
Total rooms:
374
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Resort Details
Hotel Advisories
Advisory
STUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
Advisory
STUDENT / YOUTH POLICY (YEAR ROUND) -
All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
Advisory
Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
Advisory
The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $72.62 MXN (approx. $3.92 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policies & Fine Print
Check In:
3:00 PM
Check Out:
12:00 PM
Minimum Check-In Age:
21
Minimum Guest Age:
21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
Pets Not Allowed